Prices on this website apply to USA and Puerto Rico only. All other countries, please contact us for pricing. fullamorders@csdsl.net

Prices and specifications are subject to change without notice.  Prices do not include hazard and mandated packaging charges. Any claims must be made within 30 days. No returns will be accepted without a verbal agreement from our sales department. A 15% restocking charge is made on all returns or exchanges due to customer's error.

Made to order items are not returnable.

We accept American Express, MasterCard and Visa, but only by FAX, phone, or mail.

Purchase Orders: An official signed, hardcopy document is required for all except credit card purchase orders. These are accepted by mail, fax or email only. In order to process a purchase order from a new customer, we must receive credit and bank references. We will be unable to process the order until we have obtained favorable reports from your creditors. Since we accept American Express, MasterCard and Visa, you may process your order by credit card until your creditors respond to our requests. Failure to meet our Net 30 payment terms will cause the account to become prepay.

Manufactured Equipment and Inventory Orders Over $5,000.00
All orders totaling $5,000.00 or more will require a 50% deposit (25% non-refundable) with the purchase order, 25% payment on the balance prior to shipping and the remaining 25% net 30. This policy is for customers with established credit with us. For international orders and customers on prepay only, we require 50% deposit (25% non-refundable) to accompany the purchase order and the balance paid prior to shipment.

Confirming Orders: Confirming orders are not required on established accounts. Please be sure that all confirming orders are clearly marked "CONFIRMING", otherwise returns of duplicate shipments are subject to a 15% restocking charge.

Standing Orders: Standing orders are accepted to enable you to schedule, at your convenience, the delivery of items used in quantity. Please contact us for details.

Blanket Orders: We accept blanket orders issued by your purchasing department. Limits and conditions are set by them. When placing an order, please specify that you are using the blanket order.

Minimum Order: $25.00 Terms: Net 30 days for established customers
International Minimum: $100.00 merchandise, $25.00 administrative fee and $25.00 wire transfer fee if applicable.

ORDERS MAY BE PLACED BY:

Mail: Ernest F. Fullam, Inc.

750 Pierce Road, Suite 2

Clifton Park, NY 12065-1303

FAX: (518) 877-3885

E-Mail: fullamorders@csdsl.net

Order Desk:
Our order desk is open from 8:00AM to 4:25PM Eastern Time Monday through Friday. Orders may also be placed by FAX or e-mail 24 hours/day, 7 days a week or by leaving a message on our answering machine. If requesting information by FAX, please supply e-mail address.


World Wide Web Catalog

Shipping Information:
After we receive your order, most orders for in stock items are processed, packed and shipped within one business day. A minimal handling charge is assessed in addition to the actual shipping charge.

All orders are shipped F.O.B. shipping point, which in most cases is CLIFTON PARK, NY. Shipping charges are prepaid and added to the invoice unless the customer requests collect or C.O.D. shipment.

All motor freight, air freight and Federal Express orders are shipped freight collect. Restricted articles (such as flammables, chemicals and poisons) are shipped according to FAA, IATA or shipping company's rules.

Damage Claims:
Any claims for damage during shipment must be made directly to the shipping company. Outer wrapping must be saved for the company's inspection.

Foreign Orders:
Please order directly from our agent when there is one for your country. If there is no agent, please request a quotation before ordering. Payment is by check in advance drawn in US dollars on US bank. We also accept American Express, MasterCard and Visa. Please supply your account number and expiration date. Shipping is billed Federal Express, UPS or DHL Collect. For all countries, all customs charges and fees are the responsibility of the customer.

Discontinued Products:
Any items listed in our printed catalogs, but not on our website may be assumed to be discontinued. This is particularly true of resale items, which are generally discontinued by their manufacturers. Discontinued items made by us can in many cases be supplied to order.

The products in our catalog are intended for use in a laboratory environment and only as directed. Proper use of the products is the customer's responsibility. These products are not intended for clinical, drug, food or household use.

Guarantee:
All durable goods manufactured by us are guaranteed against defects in material and workmanship for a period of one year. Manufacturers' warranties apply to resale items.